Banking on surveillance, AI and analytics

Issue 3 2021 Financial (Industry)

The banking sector has been attempting to convert as much of its business as possible away from the physical site of the local branch and instead move over to remote transactions with clients. Then 2020 arrived and brought with it the greatest societal paradigm shift since World War 2 when COVID hit the planet and in doing so it accelerated this approach of a more remote interaction with customers faster than the sector could ever have foreseen on New Year’s morning of 2020.

As is well-known to the financial sector, along with all the obvious cost-saving benefits of this remote model of banking comes the increase in potential data breaches and cyber-attacks. And, as of July 1st 2021 in South Africa, a whole multitude of new legal and regulatory consequences in the event of such a data breach will appear in the form of PoPIA.

However, COVID’s main effect was obviously felt in the realm of the real and the physical. Masks, social distancing, occupancy levels and temperature monitoring are elements of life here to stay with us for a fair while longer.

In addition, pre-COVID banks already had significant physical security issues they were addressing, some age-old, some new, all generally to do with those two eternal banking sector woes of theft and fraud.

What are the solutions?

In terms of the security challenges presented by COVID’s new normal, the CathexisVision suite of COVID-orientated security measures can help: mask detection capabilities, people counting analytics, social distancing detection and thermal camera integrations to monitor temperatures of people entering and exiting the building, all provide powerful surveillance-based solutions to the quotidian COVID-related security concerns that banks need to tackle currently.

Although COVID still steals the limelight to an extent, the pre-COVID banking security threats still exist with as much force as ever. CathexisVision, with its open-platform and full integration capabilities provides a sophisticated video surveillance solution to assist banks and financial institutions in facing these challenges.

Apart from a sophisticated video management environment, CathexisVision third-party system integrations allow for systems like money-counters, fire alarm panels, access control, ATMs and other third-party products to be integrated into the system to provide a single user interface for operators, thereby dramatically increasing the effectiveness of the solution.

The CathexisVision suite of video analytics, using AI (deep learning) further enhance the solution. For example, algorithms detect loitering (near an ATM), queue lengths, object detection and classification (for instance determining whether the object is an abandoned bag, a person, or an animal), as well as provide people counting technologies which provides valuable information for analysing banking trends, customer service and people flow.

Advanced smart video analytics can also trigger the system to carry out defined actions such as notifying the control room gateway, moving the PTZ camera to a pre-set position, sending an alarm or SMS/email to a selected recipient, or switching devices on or off. Furthermore, all of this can be monitored remotely from a centralised control room, with off-site and multi-site monitoring and alarm management. Cathexis can also provide facial recognition solutions (for instance of known syndicates and ‘bad actors’ in an area).

Multiple vendor camera support allows hundreds (or even thousands) of strategically placed cameras on site to be scrutinised easily by a few operators, using the CathexisVision software analytics ‘view on demand’ alarm management gateway and video wall from a secured control room.

Exceptionally fast search capabilities assist in finding video footage evidence in a searchable database, quickly and efficiently, if needed in the event of an investigation. Smart analytics also keep nuisance alarms to a minimum, saving time and hassle. Technical alarms are also available in the event of camera tampering. For larger sites, the CathexisVision virtual patrol capability facilitates security being taken care of from a remote monitoring control room. Sophisticated health monitoring of the entire system’s components – both hardware and software integrity – assists in allowing for timely corrective maintenance.

All these CathexisVision video surveillance capabilities and smart video analytics and more, help detect and cut fraud-based events and their resulting losses as well as facilitate the gathering of consumer data on customer trends and other business- and consumer-related intelligence.


Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Branches and roots
Cathexis Technologies CCTV, Surveillance & Remote Monitoring
Cathexis is a locally owned South African company where development engineers in the Durban office continue to innovate and improve the company’s video surveillance management systems.

Read more...
Cathexis releases Carbon, a new user-friendly GUI
Cathexis Technologies News CCTV, Surveillance & Remote Monitoring
Cathexis has launched its latest user interface, Carbon 3.1, with an enhanced feature set, offering improved performance.

Read more...
Tracking surveillance into the future
Technews Publishing Bosch Building Technologies Cathexis Technologies Axis Communications SA Arteco Global G4S Secure Solutions SA Editor's Choice CCTV, Surveillance & Remote Monitoring Integrated Solutions
Hi-Tech Security Solutions asked six industry experts to join us around a table to discuss the state of the surveillance industry and where it is going.

Read more...
Africa’s largest data centre obtains internationally accredited certifications
News IT infrastructure Financial (Industry)
Africa Data Centres has strengthened the integrity of its day-to-day running by acquiring ISO certifications through the internationally recognised authority in ISO certification, the British Standards Institution South Africa (BSI).

Read more...
Fire safety in financial organisations
Financial (Industry) Fire & Safety
The data that drives modern finance is physically stored and processed by banks of equipment in cabinets where they give off a significant amount of heat as a side effect to their furious electronic activity.

Read more...
Keeping a constant eye open
Secutel Technologies Financial (Industry)
A cash management process involves several moving parts, each of which is important to the success of avoiding cash theft by internal staff or external people. Financial institutions must protect their ...

Read more...
Cash management with biometrics
Suprema neaMetrics Financial (Industry)
By integrating biometrics into cash handling solutions, the risks that cash is exposed to, including fraud, theft and unintentional loss, can be mitigated.

Read more...
Road blockers to prevent forced entry
Turnstar Systems Financial (Industry)
Road blockers provide higher levels of security with built-in stopping power and are used extensively for premises such as banks, embassies, bullion depots, cargo parks, ports and truck parks.

Read more...
Entersekt partners with Capitec Bank
Financial (Industry)
Entersekt integrates NuData Security’s behavioural analytics intelligence into its EMV 3-D Secure solution to provide Capitec customers with real-time risk-based authentication for online purchases.

Read more...
Russia/Ukraine war and its effect on financial institutions
Technews Publishing Editor's Choice Security Services & Risk Management Financial (Industry)
ASIS SA’s treasurer, Erica Gibbons, highlights some of the effects financial institutions should look out for as a result of the war between Russia and the Ukraine.

Read more...