All-in-one. Always connected. VOLUME 28 | ISSUE 8 2022 The authoritative resource for physical and converged security
THE CHALLENGE ■ Vehicle related break-ins, thefts, vehicle damage and lost cars keys, among others. ■ Theft and shoplifting of tenants’ products and stock. ■ Pickpocketing and mugging. ■ Health and Safety incidents ■ Malicious damage to property. THE SOLUTION ■ Thorburn conducts a thorough risk analysis to tailor a holistic, fit-for-purpose risk mitigation and security monitoring and management solution for retail spaces. Solutions include: ■ Thorburn’s Comprehensive Business Management System ■ The platform comprises multiple modules to manage the day-to-day activities, events, incidents and exceptions experienced and reported in a retail environment. It integrates security technologies into a centralised platform for monitoring and reporting. ■ Manned Guarding, Access Control, CCTV and Remote Monitoring ■ Thorburn’s highly trained manned guards are positioned in key areas, allowing them to effectively mobilize and monitor security risks, and creating a visible deterrent to potential criminals. Remote monitoring allows surveillance personal to identify potential threats and notify security officers on the ground. EFFECTIVE SECURITY FOR RETAIL ENVIRONMENTS Retail environments are highly populated areas with parking bays, exhibition courts and stores each providing specific security demands. As an experienced, leading security provider Thorburn Security Solutions tailors a highly effective risk mitigation strategy to meet the demands of any retail space. THE BENEFITS As part of the Tsebo Solutions Group, Thorburn adheres to a comprehensive set of health and safety policies and procedures as standard. Hands-on involvement of Thorburn senior management and leadership. A combination of remote monitoring and manned guarding for the cost effective use of personnel, without compromising safety or security. Thorburn’s Business Management System ensures compliance with health and safety regulations and provides relevant data in the event of an audit. Highly trained, efficient and personable security officers, as well as excellent site management, help to build customer relationships and add to the professional image of the mall. Monthly reporting and regular meeting with mall management to track and respond to activities in the mall. +27 (0)87 820 3851 | [email protected] www.thorburn.co.za
www.securitysa.com Issue 8 2022 1 VOLUME 28 ISSUE 8 2022 Crossing the chasm Records in place now, not later KPMG 2022 CEO Outlook, South African edition 2022 product highlights Sector focus: retail Cybersecurity focus Kgomotso Lebele, managing director for technology at Accenture in Africa, believes South Africa has twelve months to start bridging the tech skills shortage. Research indicates CEOs, both local and global, are cautiously optimistic outlook about the economy going forward, despite a recession brewing. Do you agree? Sonja de Klerk highlights the importance of keeping accurate records and securing them effectively, and immediately, for all future criminal and disciplinary cases. While space is limited, Hi-Tech Security Solutions looks at a few of the technologies that stood out over the past year. Everyone loves retail therapy, even cybercriminals. Hi-Tech Security Solutions collected a few views and opinions on the touchy topic of securing retail environments. Hi-Tech Security Solutions considers what cyber threats we are going to face in 2023 as well as some opinions on how to tackle this seemingly invincible beast. Editor’s note.............................................2 News & events.......................................3 Smart home security...................... 23 Our cover: Expand your home’s IQ The new Qolsys IQ Platform from Johnson Controls is a centralised home automation hub, able to integrate a host of devices, from alarms (old and new), through to the latest IoT and life safety devices. Best of all, it can all be controlled from your smartphone or the panel itself, giving you full control, all the time.. All-in-one. Always connected. VOLUME 28 | ISSUE 8 2022 The authoritative resource for physical and converged security 6 7 8 10 18 24
2 Issue 8 2022 www.securitysa.com Andrew from the editor’s desk LETTERS TO THE EDITOR Letters to the Editor should be addressed to Andrew Seldon at [email protected]. Sending material to this publication will be considered automatic permission to use in full or in part in our Letters column. Be sure to include your name, e-mail address, city and postal code. We reserve the right to edit all letters. Disclaimer While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements, inserts and company contact details areprinted as provided by the advertiser. Technews Publishing(Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material. All rights reserved. No part of this publication may be reproduced, adapted, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Technews Publishing (Pty) Ltd, Reg No. 2005/034598/07 Editor Andrew Seldon: [email protected] Contributor Sonja de Klerk Advertising sales Tracy Wolter: [email protected] Heidi Hargreaves: [email protected] Subscription Services For address changes, orders, renewal status or missing issues, e-mail: [email protected] Design and layout: Technews Production Department Published by Technews Publishing (Pty) Ltd Wild Fig Business Park, Block B, Unit 21, 1494 Cranberry Street, Honeydew Tel: +27 11 543 5800 ISSN 1562-952X Subscribe online: www.technews.co.za HI-TECH SECURITY SOLUTIONS ISSUE 8 2022 Welcome to the final issue of Hi-Tech Security Solutions for 2022. Personally, I have absolutely no regrets seeing this year ride off into the sunset, or preferably be set on fire. However, it is the beginning of the start of something new for Hi-Tech Security Solutions as we will be doing a rebranding exercise over the first few months of 2023. The first change readers will notice is that the Access & Identity Management Handbook 2023 has been rebranded as Smart Access & Identity 2023. Not an earth-shaking change, but it’s a start and we will see the changes coming through in the contents in the new year. Our other handbooks will also be rebranded in a similar fashion, with the new-look Hi-Tech Security Solutions being launched during Securex 2023. Something brand new is a new handbook, Smart Mining Security Solutions, which will be launched as the also new Smart Mining Security Conference in the first half of the year. The handbook and conference will focus on security and risk management, protecting people and assets on mines, as digital transformation changes the way mines operate. But more on that in the new year. We have already set the date for our Estate Security Conference in KZN for 23 February 2023 and more information will be forthcoming soon. Once again, the Estate Security Conference will also take place in Johannesburg in October next year. No fond goodbye Women in Security An exciting addition to our line-up is plans to launch the Women in Security Awards in 2023, where we highlight some of the women in our industry who have succeeded and set the pace. These awards will not only recognise some of the women in leadership roles, but we hope it will also serve as a motivator for young women to make their mark in the security industry going forward. We will start the process early in the new year to ensure there is time for people to nominate women who have made their mark in the industry (or the ladies can nominate themselves if others don’t step up), so look out for the announcements. We’re hoping the industry will throw its weight behind the initiative and that the awards will become an annual event. Since this is the first time we will be holding this event (these awards normally focus on the ‘cooler’ industries), we are open to ideas from readers and the industry on how to make this a memorable and meaningful award. Feel free to email me on [email protected] with any advice or ideas. The Hi-Tech Security Solutions’ team wishes all our readers and advertisers a relaxing and peaceful festive season while we keep those who are not getting time off their security jobs in our prayers.
www.securitysa.com Issue 8 2022 3 NEWS & EVENTS Hytera Communications announced that the municipality of Ray Nkonyeni in the KwaZulu-Natal province of South Africa is now using its digital call handling system for the reporting and recording of crimes. The Hytera system replaces old-fashioned paper documents and is already making it much easier for citizens to report crime, and for the police and other authorities to process incidents and, ultimately, solve crimes. Ray Nkonyeni Municipality is a newly established local municipality in the province of KwaZulu-Natal in South Africa. It is the fifth most populous municipality in the province and located on the southeastern shore of South Africa, facing the Indian Ocean. The municipality is a well-developed tourist destination offering a mix of attractions including beaches, savannah populated by big game animals, and mountains. Previously, people wishing to report a crime either had to visit the municipal government office in person or make a telephone call. The office clerks then recorded the crime information on paper documents which often became hard to locate and were occasionally lost. The government therefore decided to invest in a digital crime reporting system to increase reporting accuracy and make it faster and easier to find documents. Hytera supplied and installed its completely paperless online Call Taking and Handling Hytera and KZN Police Service roll out digital call handling system System (CTHS). The team then customised its proprietary software to meet Ray Nkonyeni’s specific needs. The new system provides multiple benefits for improving both the safety of citizens and the efficiency of the police service, including: • Faster responses to emergency calls and the ability to immediately dispatch police officers to an incident. • Timeline-based tracking and recording of incidents, including status changes, actions performed and the ability to play voice recordings online. Supervisors can also monitor call-takers and join outgoing calls. • Clear and easy access to documents and reports, including historical case tracking and management. • The ability to generate call and incident statistics that help monitor progress, and identify where further improvements can be made. • The preservation of resources like paper, which helps to protect the environment. • Reduced costs. The new Hytera digital system is now enabling the Ray Nkonyeni municipality to save hundreds of thousands of rand annually. Speaking to Hi-Tech Security Solutions, Ray Hesse, head of pre-sales at Hytera South Africa, noted that while the CTHS has been rolled out in one municipality, there are others in the pipeline. More than simply managing the emergency services for one municipality, however, the software is scalable and can be used for city, provincial and even national emergency centres, collating information to assist in the optimal response in times of emergencies – such as the recent flooding in KZN. Ken Lin, deputy director of Hytera Southern Africa, said, “We are delighted to welcome another African municipal customer to the Hytera family. Through our partnership with Ray Nkonyeni Municipality, we are using technology to improve life for both citizens and police employees.” Selwyn Naidoo, chief manager of the Fire, Rescue & Disaster department of Ray Nkonyeni, said, “We are very happy to use the Hytera Smart Call Taking and Handling System. It really helps us to improve the efficiency of working internally and dealing with all the incidents from the Municipality.” Hytera is looking for additional distributors and resellers across Africa to meet growing demand for its portfolio of products designed for communication, dispatch and data transmission in public safety, utility, mining, transportation and commercial industries. For more information contact Sindy Liu, Hytera Communications Corporation, [email protected], www.hytera.com
4 Issue 8 2022 www.securitysa.com NEWS & EVENTS Suprema has simultaneously renewed two important international standard certifications regarding information security management (ISO/IEC 27001) and privacy information management (ISO/IEC 27701). Suprema is now recertified in compliance with ISO/IEC 27001 and ISO/IEC 27701, international standard certifications for information security management systems (ISMS) established by the International Organization for Standardization (ISO) and the International Electrotechnical Suprema renews international privacy and security standard certifications Technoswitch is pleased to announce the signing of an exclusive distribution agreement with Ciqurix (UK), a leading supplier of video fire detection products. The Ciqurix FCam Series is a fire detection solution combining infrared and visual feeds with built-in algorithms to create one of the most accurate and reliable fire detection solutions available today. It is able to detect a semi-concealed 40 cm pan fire at 180 m and a lighter flame at 10 m in under 10 seconds, inside or outside, day or night, in all weather. Ciqurix FCam video fire detection systems are available in two versions: Flex and Core. The same multi-spectrum fire detection technology is used across both ranges, but the hardware and control systems differ. Core is a fire systemwhich provides primary fire detection using CCTV technology. It is designed to be compliant to BS5839-1:2017 (UK fire standard), uses fire-rated cabling, and will operate from its internal battery supply for over 24 hours. Each device on a Core system is connected directly to a Core Control Hub (or Extension Hub) with fire-rated, 4-pair STP cable using the Ciqurix QLS protocol. Camera feeds can be recorded on a third-party network video recorder fitted inside the Core Control Hub or Video Hub, and viewed remotely. Flex is a CCTV system that can provide supplemental fire detection. It is connected using standard Cat. 6 network cabling and can potentially Technoswitch Partners with Ciqurix for video fire detection To help stitch together the gaps in Africa’s digital infrastructure landscape, inq. has launched Fabric, the first African-developed cloud connectivity, network-as-a-service software for automated provisioning and routing. Following an 18-month development cycle, inq. Fabric has emerged as an optimised megaportal network software that provides businesses – from multinationals to small and medium enterprises – with heightened data sharing efficiency, more secure connections and lower cloud egress charges. Network provisioning is the process of setting up networks and authorising access for users, devices and services. However, between a wide variety of networking platforms and hyperscale computing services (such as those fromMicrosoft, Amazon, Meta and Google), and having to Mending Africa’s digital infrastructure gaps Commission (IEC), the most authoritative organisations in the field of data protection. After first acquiring the certifications in 2019, Suprema was able to reacquire the certifications again this year according to its renewal cycles. Through a process of annual follow-up evaluations, it has been verified once again that Suprema has continuously maintained data protection capabilities that meet high global standards. ISO/IEC 27001 can be certified only when all requirements are satisfied according to 114 controls in 14 categories, including information security policies, supplier relationships and operations security. ISO/IEC 27701 specifies requirements and provides guidance for protecting private information, such as conditions for data collection and processing, encryption and de-identification of personally make use of existing network infrastructure (where suitable). Devices can be powered locally at 12 V DC or via PoE (with an adaptor), and the system does not have battery backup. Camera feeds can be recorded and viewed on third-party CCTV recording equipment using the RTSP format. For more information contact Technoswitch Fire Detection & Suppression, +27 11 794 9144, [email protected], www.technoswitch.co.za identifiable information at a level that complies with GDPR (General Data Protection Regulation) of the European Union. Suprema has enhanced its security policy at an enterprise-wide level, applying GDPR compliance to the company’s BioStar 2 software, access control hardware devices, website and internal security regulations. Suprema distributes guidelines to customers who have deployed Suprema products, to help them safely manage users’ personal information, maintain an information security management system at all times, and strengthen their security incident response plan to establish stricter security policies. For more information contact Suprema, +27 11 784 3952, [email protected], www.suprema.co.za manage multiple networks across major geographical divides, automation is necessary to lower security risk and the impacts on connectivity. Through this new service, Fabric helps organisations to isolate traffic from the public Internet and deliver on stringent privacy and security policies required by today’s businesses. Fabric uses a unique pay-as-you-go, on-demand model, meaning a more affordable, cost-effective option for businesses that are embracing cloud computing technology. For more information contact Prince Cekeshe, inq., [email protected], www.inq.inc
6 Issue 8 2022 www.securitysa.com OPINION Not too long ago, I read an alarming piece on how our technology skills shortage has changed from a valley into a canyon. The conclusion was that those who have the skills have become as rare a commodity as rhodium and can ply their trade anywhere. That leaves South Africa in a tough position, as we are competing in a global market for people who are versed in niche technology disciplines such as cloud technology, artificial intelligence and augmented reality. As odd as it sounds, my immediate thoughts turned to the famous US daredevil motorcyclist Evel Knievel, who built his brand by jumping long and high canyons. He said: “I love the feeling of the fresh air on my face and the wind blowing through my hair.” Now, I am not for one moment suggesting we all go out and buy motorcycles, but we should try and see this current shortage as a chasm that we can cross collectively, and embrace Crossing the chasm By Kgomotso Lebele, managing director for technology at Accenture in Africa. South Africa has twelve months to start bridging the tech skills shortage. the process with a feeling of positive expectation and feel positive winds blowing in our faces as we get it right. The best place to start is to look at the global picture. Industry reports suggest that in the next ten years, millions of jobs could go unfilled because there are simply not enough people to fill them. If the trend continues, billions worth of revenues could be lost yearly unless more high-tech workers can be found. Similarly, the Accenture research suggests that the cost of inaction is staggering. Over the next decade, fourteen G20 countries could miss as much as US$11,5 trillion of cumulative growth promised by intelligent technologies if they cannot meet future skills demand. That equates to forgoing more than an entire percentage point from their annual average GDP growth rate every year. The question is how serious our tech skills shortage in South Africa is. The comprehensive 2021 JCSE-IITPSA ICT Skills Survey says the top-priority skills listed by employers participating in the survey were cybersecurity, big data analytics, DevOps, artificial intelligence, application development, data management, test automation/performance testing, Internet of Things and connectivity. The upshot of this data is that as digital adoption accelerates against a welcome backdrop of the democratisation of IT, tomorrow is too late, and we need to move with more speed than we thought we were capable of. Working closely with a stream of young people who we bring into our business, there is no question we have the talent and the aptitude to embrace tech skills with creativity and an enthusiasm that knows no bounds. I believe that with a cooperative and collegial industry-wide strategy, we could, in time, become a significant supplier of tech skills to the global market, with a focus on bringing insourced jobs into Africa instead of relying on outsourcing tech project work. The starting point is like-minded leaders and setting a target at the start of what will be a long jump over the canyon. If we could create ten thousand jobs in the tech space in the next five years, we would be a long way to achieving a successful landing on both wheels. Some estimates say South Africa has around 500 000 ICT employees, with 50% employed within the ICT sector. The other 50% are employed elsewhere and they contribute around 8% to our GDP. More skills development therefore has a direct impact on national growth. A recent study conducted by Accenture suggested there were three ways to get the motorcycle moving. Experiential learning needs to be speeded up because it is immersive and hands-on. Learners are active participants, not passive recipients of knowledge. Then the focus needs to shift from institutions to individuals. A more learnercentred approach would be to design metrics and incentives that encourage the blending of skills in each person. Furthermore, education and corporate lifelong learning systems must be accessible to all to truly close the skills gap. Workers who are vulnerable to disruption from technological change must be identified for targeted interventions. I believe we have about a year to seriously recalibrate our thinking when it comes to tech skills; to seed the conversation more deeply; and to produce more industrywide collective thinking. Failure to do so simply relegates us lower in the global competitiveness tables and we risk falling and not making it to the other side of that very bridgeable canyon. Kgomotso Lebele. “Education and corporate lifelong learning systems must be accessible to all to truly close the skills gap. Workers who are vulnerable to disruption from technological change must be identified for targeted interventions.”
www.securitysa.com Issue 8 2022 7 It is important, after an incident, to have records in place as soon as possible. Too often the matter is left for the day when the company is going to court, or a disciplinary hearing is scheduled. We are all familiar with how long after an incident a matter will be brought to court or the hearing activated, and how often the proceedings will be postponed. This fact alone should be enough reason to ensure records are secured without any delay. Incidents happen at very inconvenient times and usually management will only hear about it much later. By that time too many people are already involved or have had something to say. The number of people involved can be controlled by ensuring they all submit the necessary affidavit within a day or two after the incident. Soon the message will be clear and the ‘crime scene’ purified. The good and standard practice of ensuring completed, signed and dated affidavits for all criminal and disciplinary matters are on record without delay will prove to be the golden standard for any department, organisation or company. Take note: an affidavit is only valid when signed and dated. Record-keeping basics Ensure your organisation or department is familiar with records that may be requested as part of criminal or disciplinary proceedings. A checklist for records to be in place should be available and should be reviewed annually at the least. The records must be evaluated for correctness in terms of references to the incident, and the relevant dates reflected in these documents complete the chain of evidence and chain of custody. All records must be traceable to the date and time of the incident. Securing the relevant records (including affidavits) within days is important for the following reasons: • The relevant person may not be available in future to provide the records/affidavit. • The relevant person left the environment, has no commitment to the environment anymore By Sonja de Klerk, brigadier, SAPS (retired). Records need to be secured immediately for all criminal and disciplinary cases. and such a request at a later stage may simply be ignored. • The relevant person needs to rely on their memory of the incident at a later stage to complete the records or to submit an affidavit. • A record or affidavit provided at a much later stage than the date of the incident will leave room for the defence to question the credibility of the information and the person’s memory. • Indicating in court that records were compiled by notes that were made at the time of the incident may result in the court requesting access to the mentioned notes. • Such a request by the court must be complied with and can potentially lead to more questions being asked on the matter, especially if the notes do not relate to the affidavit. • If, for some reason, such notes are not available as referred to, the person will be seen as an unreliable witness. • Departments, organisations and companies with a history of many incidents must have a policy and a sound system in place, ensuring the records are in place within 2 to 3 days of the incident. • An organised environment creates trust and usually has an easier day in court. • The message will soon be clear that the required records are available and sound. Managing the records is an essential part of the process. The saying ‘what gets managed, gets done’ has a lot of value, as often experienced by management. Records must be secured in an organised manner by having all information related to a specific incident easily available and together. Records must be referenced and traceable to the specific incident (see article in Hi-Tech Security Solutions, Issue 8 2021, www.securitysa. com/14945r). The referencing system to use needs to be documented and not determined by each individual working on these cases. Archiving of records must also be done in such a manner that the records do not deteriorate over time. A policy needs to be in place on how long records need to be archived, taking into consideration possible claims at a later stage. It is recommended that legal advice is obtained on this matter. On the completion of the criminal case, there is also the possibility of a civil case. Policies and procedures are of great value in providing a standard approach, and can also be used for managing performance. Rather be prepared for the worst than lose a case because of a lack of sound records when it was possible to have such records secured. For more information contact Sonja de Klerk, +27 82 778 9249, [email protected], www.linkedin.com/in/sonja-de-klerk-034909202/ OPINION Sonja de Klerk retired from the SAPS Forensic Science Laboratory as a brigadier. She provides expert advice on CCTV management to secure images as evidence and presents training courses on CCTV management for footage to be presented in court, forensic evidence to expect as part of criminal activities, evidence management, how to present expert testimony in court and the importance of traceable records. Her expertise is also available for independent and confidential audits, evaluations and consultation on the traceability of records in an organisation. She is also the author of ‘The Complete Manual on CCTV Management’ (second edition). Records in place now, not later
8 Issue 8 2022 www.securitysa.com OPINION Mid-November saw the release of the latest KPMG 2022 CEO Outlook, South African edition, aptly sub-titled ‘Potential Growth in Uncertain Times’. This annual report, which is globally driven, draws on the perspectives of 1325 CEOs across 11 markets to provide insight into their three-year outlook on the business and economic landscapes – including South Africa. The latest edition, which examined the global pandemic, inflationary pressures and geopolitical tensions, still speaks to some positive outcomes, with local CEOs stating that they are already mitigating any anticipated recession risks by focusing on technology, talent and ESG (environmental, social and governance) initiatives to shape their progress over the next three years. In fact, the KPMG CEO Outlook Survey revealed that 6 out of 10 local executives believe the most important growth objectives over the next three years are organic growth (ie, innovation, research and development (R&D), capital investments, new products and recruitment) as well as strategic alliances with third parties. A promising 72% of local executives have already taken steps to boost productivity in preparation for anticipated recession, indicating CEOs are cautiously KPMG 2022 CEO Outlook, South African edition Cautiously optimistic outlook for the economy from local and global CEOs. focused on future opportunities during such uncertainty. The biggest challenge in delivering on ESG strategies over the next three years will be identifying and measuring agreed metrics. The KPMG CEO Outlook Survey noted that, while CEOs recognise the importance of ESG initiatives globally as demand for more robust ESG reporting and transparency grows amongst investors and customers, ESG has still fallen down the boardroom agenda as a top operational priority for nearly 70% of global executives (58% in 2021). However, 10% of local CEOs have also stated that stakeholder scepticism around greenwashing is their top challenge in communicating ESG performance to stakeholders (compared to 17% globally and up 11% since 2021) and more than one-third of CEOs say ESG performance reporting within their organisation doesn’t have the rigour of financial reporting. According to Ignatius Sehoole, CEO at KPMG SA, “When examining the challenges in delivering ESG strategies, we have seen that local CEOs list ‘identifying and measuring agreed metrics’ as the biggest challenge, compared to ‘pressing business/economic matters redirecting focus from ESG’ for global CEOs. “The importance of ESG initiatives on businesses, especially with regards to improving financial performance, driving growth and meeting stakeholder expectations, cannot be stressed enough. While we know there is a lack of an accepted global framework for measuring and disclosing ESG performance, the KPMG survey revealed that 65% of stakeholders (institutional investors and employees) are demanding greater ESG transparency and reporting, and 60% of CEOs noted that 10% of their revenue would be allocated to invest in programmes to enable organisations to be more sustainable. “However, what is encouraging to see is that confidence in the resilience of the global economy over the next six months is optimistic, with 64% of local CEOs – compared to the 73% of global executives – indicating they are still cautiously focused on future opportunities during the current uncertainty.” Business Leadership South Africa (BLSA) CEO, Busisiwe Mavuso, added to this sentiment, stating, “there is a myriad of new investment opportunities available in South Africa, such as renewable energy generation and
www.securitysa.com Issue 8 2022 9 OPINION the transmission sector, and of course, the electric vehicle manufacturing sector and the generation of green hydrogen is seeing increased interest and growth locally.” Changes in headcount over the next three years The KPMG CEO Outlook Survey has also pointed to the fact that the employee value proposition in attracting and retaining necessary talent is one of the top operational priorities for achieving organisations’ three-year growth objectives. In fact, 70% of CEOs indicated that they are expected to increase their headcount over the period by a maximum of 10%, with most CEOs focusing on talent and technology in preparation for forecasted recession. Some questions remain regarding the rush to ‘return to normal’, given that nearly half of global CEOs say remote or hybrid work has had a positive impact on collaboration and innovation. However, 76% of local CEOs still envision workers working in the office full-time within the next three years (compared to 65% globally), and 24% have stated that hybrid – with no fully remote workers – is expected. Based on these outcomes, local CEOs prefer their workforce back in the office full-time. Evolving focus toward reputational and technology risks CEOs are keeping technology risk front of mind in the short and long terms. In fact, disruptive technology has emerged as the top risk and greatest threat to organisational growth over the Key findings of the KPMG 2022 CEO Outlook Survey • The anticipated recession will disrupt growth; however, CEOs are mitigating risks by focusing on technology, talent, Environment, Social, and Governance (ESG) to shape progress over the next three years. • 72% of local executives have already taken steps to boost productivity in preparation for the anticipated recession. • The biggest challenge facing local CEOs in delivering their ESG strategy over the next three years is identifying and measuring agreed metrics. • However, confidence in the resiliency of the global economy over the next six months is optimistic – with 64% of local executives, compared to 73% of global executives – indicating CEOs are cautiously focused on future opportunities during uncertainty. next three years, with four times as many CEOs than KPMG’s CEO Outlook Pulse Survey earlier this year (12% in August 2022 versus 3% in January and February 2022) citing this as a priority. However, locally, supply chain risk is now highlighted as the top risk, which is a change from 2021 when cybersecurity was identified as the top risk. Even so, 82% of the local CEOs have noted that they are prepared for cyberattacks, compared to 56% globally. Furthermore, the survey revealed that current uncertainty is driving CEOs to continue to prioritise corporate digital transformation, with 84% stating that they have an aggressive digital investment strategy designed to help them secure a first-mover or fast-follower status (compared to 72% globally). However, despite a clear willingness and reasoning to advance digitalisation, 72% of businesses highlighted the need to address burnout from accelerated digital transformation over the past two years. “When it comes to digitalisation and the Fourth Industrial Revolution (4IR), most of South Africa’s counterparts are well ahead of us. However, it is encouraging to note that 84% of local CEOs are investing in aggressive digital investment strategies. Innovation and new technologies not only have the potential to create employment, but also increase economic growth, especially during these uncertain times,” adds Mavuso. M&A appetite is expected to improve despite economic concerns The KPMG CEO Outlook Survey also revealed that while mergers and acquisitions (M&A) appetite was moderate, 44% of local CEOs still see significant improvement to global averages noted earlier this year (with 23% saying they had high appetite) and therefore some increase is expected in the coming years. “Certainly, it is important to note that the single most pressing concern for local executives is economic factors such as rising interest rates, inflation and anticipated recession. Therefore, while the International Monetary Fund (IMF) expects Africa’s most developed economy to see an economic growth rate of 2,1% for 2022, down from July’s forecast of 2,3%, South Africa’s economy is still expected to slow down significantly to 1,1% from 1,4% in 2023,” says Sehoole. “However, what is encouraging is the confidence in the resilience of the global economy from global leaders over the next six months, with 73% stating they believe there is buoyancy. I am also very hopeful due to the fact that progress on diversity and inclusion has moved up in relevance in the business sector, with 68% of global respondents indicating that this is important to them.” Mavuso further concludes that, as several organisations focus on digitisalation, there are possible challenges in some workers suffering from burnout, and others being displaced due to automation. “Organisations need to focus on wellness programmes that will support their talent acquisition, but reskill employees who are likely to be displaced by these new technologies. Any CEO or leader will tell you that employees are an organisation’s greatest asset, and attracting and retaining necessary talent is rightly one of the top operational priorities to achieving any growth objective.” Ignatius Sehoole, CEO at KPMG SA. Busisiwe Mavuso, CEO, Business Leadership South Africa.
10 Issue 8 2022 www.securitysa.com 2022 PRODUCT HIGHLIGHTS Technoswitch has released the Rhino103 extinguishing control panel range, designed and manufactured in South Africa. The Rhino103 replaces the TEC247 panel and TEC04701 ranges, which have served the market well for over 10 years. The Rhino103 range has been designed to comply with EN54 parts 2 and 4, and EN12094. In addition, the panel has been third-party tested to verify compliance with the above standards. The standard Rhino103 panel and repeater are housed in an attractive, modern ABS enclosure. A weatherproof enclosure, with or without a DIN rail wiring strip, is available for industrial/outdoor applications. Key features of the new Rhino range include: • Three zones; any combination can be configured for double-knock. RHINO103 EXTINGUISHING CONTROL PANEL For the first time, the attraction of large shopping malls with many stores, entertainment and food courts, no longer offers enough appeal to attract customers who have now discovered the ease of shopping online. The harsh reality is that tenants are under pressure and big stores are closing their doors. Shopping centre management firms have been forced to reduce rentals to keep tenants and have had to offer free parking to entice visitors – a major blow considering that parking is the fourth largest profit centre in the retail industry. With this in mind, shopping centres need to adapt and change their retail shopping experience offerings. One innovative way to change this landscape is through audio installations. Audio installations can: • Generate a positive audio landscape in your centre. • Provide a welcome greeting at vehicle and pedestrian access points. • Provide information at all entrances, exists, pause points, elevators and escalators. • Provide spot tenant advertising on entry and a thank-you message upon exit. • Offer centre, local, demographic, national or international spot adverts at all points to draw additional revenue. • Provide for sponsorship or pre-recorded live reads. INFORMING, ENTERTAINING AND COMMUNICATING ACROSS YOUR LANDSCAPE The SpeedFace-V5L [P] is a fully upgraded version of the SpeedFace-V5L visible-light facial recognition terminal using intelligently engineered facial recognition algorithms and the latest computer vision technology. It supports both facial and palm verification with a large capacity and speedy recognition, and improves security performance. The 3-in-1 contactless palm verification mode can perform bio-authentication with a user’s palm vein, palm print and the shape of their palm at the same time once the sensor detects a hand present. For more information contact ZKTeco (SA), +27 12 259 1047, [email protected], www.zkteco.co.za VISIBLE-LIGHT FACIAL RECOGNITION TERMINAL • Onboard manual release call point. • USB port for event log download. • 1000-event log. • Three programmable relays. • One programmable monitored input. • One dedicated hold input. • SOLAR programming software. • Three monitored sounder circuits. • IS zone compatible. • Walk-test. • Service/commissioning switch. • Key switch for user-level access control. • Connection of up to seven repeater panels. • Three-year warranty. For more information contact Technoswitch Fire Detection & Suppression, +27 11 794 9144, [email protected], www.technoswitch.co.za • Provide rolling adverts or time-based content. • Provide a focus on pop-up stores. • Provide special event focus with crowd generation. • Offer parking ticket discount at anchor stores (visit- or time-based). The biggest advantage of this system is that it can be combined with existing parking, PA, fire, access and VMS solutions. Systems like this are available for purchase or lease-to-purchase through Evolving Management Solutions, and can be installed through your preferred installer. For more information contact Evolving Management Solutions, +27 11 274 6665, [email protected], www.emssa.net
Saving Lives and Assets since 1974 JOHANNESBURG (Head Office) +27 (0)11 794 9144 | DURBAN+27 (0)31 266 8843 | CAPE TOWN+27 (0)21 948 4575 [email protected] | www.technoswitch.co.za Features 3 fully configurable zones 1,000 Event log 3 Programmable relays Programmable monitored input A dedicated hold input 3 Programmable sounder circuits Connection of up to repeaters SOLAR Programming software EN54 Parts 2, 4 and EN12094 compliant 3-Year warranty The brand-new Rhino ext inguishing control panel range has been designed and manufactured in South Africa to meet the relevant EN54 standards. The range consists of a 3-zone control panel and repeater housed in either an attractive, robust ABS enclosure or an IP67 weatherproof enclosure. Programmable via our SOLAR programming software, the Rhino offers a simple yet powerful, customisable solution for all your extinguishing control requirements. Ext i ngu i sh i ng Cont ro l Pane l
12 Issue 8 2022 www.securitysa.com 2022 PRODUCT HIGHLIGHTS The brand new BioStation 3 is not only Suprema’s smallest face recognition device to date, but it also comes packed with the largest variety of features. BioStation 3’s NPU-optimised AI algorithm offers the highest standards in facial recognition accuracy and speed, enabling non-stop pass-through with rapid face recognition of moving faces in high-traffic areas. Using dynamic face templates, matching performance remains constant regardless of whether faces are wearing masks, glasses, hats, beards, different hairstyles, etc., while still protecting against fake faces, images and photos, and thereby safeguarding against spoofing. In addition to facial recognition, BioStation 3 offers a variety of contactless access methods including mobile access, QR code, barcode and RFID card. Another feature that makes access control easy on BioStation 3 is the VoIP intercom and RTSP-based (Real-Time Streaming Protocol) video monitoring feature which allows you to manage visitor access anytime and anywhere. The VoIP intercom enables seamless communication with all doors, and real-time video monitoring boosts security, ensuring that all access points are always in control. It is easy to install and scale in any environment, from small offices to massive enterprise buildings, and with IP65 and IK06 ratings, BioStation 3 can be used both indoors and outdoors. POE+ allows connection with SUPREMA’S NEW BIOSTATION 3 Hissco’s HS 6040 DE is a compact, versatile security X-ray machine used in a wide range of applications, from airports, government buildings, banks and hotels, to correctional services and numerous other limited-space applications. The HS 6040 is the most commonly deployed device on the market due to its high-definition imaging, upgradable in-the-field technology and easy-to-use operator interface. In addition, Hissco offers a secondary version, the HS 6240, with a tunnel dimension of 620 x 420 mm. All equipment is manufactured under the strictest ISO 9001:2015 and CE standards, meeting both Swiss and German TUV approval. Approved and currently in use in numerous HS 6040 SECURITY X-RAY INSPECTION SYSTEM ProFace X [P] is a fully upgraded version of the ProFace product line, which is designed to deal with all kinds of scenarios. Powered by a ZKTeco-customised CPU running an intelligently engineered facial recognition algorithm and the latest computer vision technology, the ProFace X [P] supports both facial and palm verification with large capacity and rapid recognition, boosting its security performance. The 3-in-1 contactless palm verification mode can perform bio-authentication with a user’s palm vein, palm print and the shape of their palm at the same time once the sensor detects a hand present. For more information contact ZKTeco (SA), +27 12 259 1047, [email protected], www.zkteco.co.za FACIAL AND PALMVERIFICATION both Internet and a power supply using a single wire, while Wi-Fi enables wireless Internet connection for communication with BioStar 2, and it is simple to add on new features via a custom USB host for increased extensibility. BioStation 3 is ISO/IEC 27001 certified to protect privacy and biometric data. It is purpose-designed to comply with GDPR (General Data Protection Regulation), one of the strictest privacy regulations, and comes embedded with Secure Element (SE) to prevent cyberattacks. Further to this, Suprema’s exclusive authentication method, ‘Face Template on Mobile’, lets users enrol onto an access control system and store their face profile directly on their own mobile devices. This gives the user complete control over their own ID and their privacy, because their biometric data is not stored in any company database. For more information contact Suprema, +27 11 784 3952, [email protected], www.suprema.co.za airports worldwide, the HS 6040 competes against the highest of international standards. With ultra-high-definition detectors and cutting-edge micro photosensors developed specifically for Hissco, the HS 6040 DE offers picture-pure resolution, enabling seamless scanning of extremely thin objects placed on the belt, negating the need for obscurities such as search trays or buckets. The HS 6040 achieves a minimum resolution value of 40 AWG (American Wire Gauge) guaranteed, and 42 AWG typical, with a steel penetration depth of up to 42 mm. The HS 6040 supports up to 500 000-image archiving, 100-image onscreen playback, and the ability to export data in a variety of formats to meet the needs of the client. All Hissco security systems come standard with a 36-month parts guarantee and are manufactured in Pretoria, South Africa. Backed by a team of specialised design, fabrication and technical engineers with combined in-house experience of 100+ years, Hissco is Africa’s leading manufacturer and exporter of conventional security detection systems. For more information contact Hissco International, +27 11 397 1323, [email protected], www.hisscoint.com
www.securitysa.com Issue 8 2022 13 2022 PRODUCT HIGHLIGHTS Johnson Controls has released the IQWiFi 6, a new purpose-built mesh router solution for homes and businesses with security, automation and Wi-Fi devices. The IQWiFi 6 is aWi-Fi Alliance Certified router with Alarm.commanagement software built in, delivering improved end-to-end user experience and reduced dealer maintenance, support calls and call-outs. “Dealers no longer need to be burdened with unnecessary call-outs for Wi-Fi related issues,” says Johnson Controls VP and General Manager, Dave Pulling. “IQWiFi 6 checks all the boxes for speed, meshing, and performance, with one critical differentiator: Remote connectivity via Alarm.com.” When paired with the IQ Panel, the IQWiFi 6 delivers three unique network/SSIDs: one for the end user’s personal or business devices, an easy-to-join guest network, and a dedicated security network for the dealer’s installed devices such as cameras, doorbells, garage openers etc. These networks can be managed and maintained by end users and service providers through the panel’s 7-inch touchscreen, iOS and Android mobile apps, and the Alarm.comwebsite and partner portal. The IQWiFi 6 uses the Qualcomm Networking Pro 400, a flexible Wi-Fi 6 platform designed to meet the growing demands of increasingly crowded and denseWi-Fi environments. The router covers an area of around 140 m2, and the range can be extended by adding seven additional ‘slave’ devices. The management systems allow users and service providers to remotely view and configure the network and keep it performing at its best while remotely resolving any issues that may occur. IQWIFI 6 SUPPORTING USERS AND SECURITY INSTALLERS Additional tools like remoteWPS will allow dealers to streamline installation by connecting devices to the nearest node while being able to select the appropriate network for optimal performance. For more information, contact Julian Seiderer, Qolsys by Johnson Controls, +27 79 885 7033, [email protected], www.qolsys.com Johnson Controls recently announced that its IQ4, which replaces the IQ2plus, is now available. By using the IQ Platform, this lower-cost adaptation of the IQ Panel 4 targets residential, SMB, builder, multi-family/MDU, and wellness installations with many of the software features customers love – such as Bluetooth Disarming and Dual Path communication on LTE andWi-Fi – while retaining the IQ Panel 2’s attractive form factor, with easy installation and management from the panel as well as the iOS and Android apps. Its Qualcomm eight-core processor is supported by 16 GB of NAND Flash, along with a host of communications options, from Bluetooth (for remote disarming), LTE andWi-Fi, to PowerG and Z-Wave Plus 700. It includes an 8 MP camera with a 120° lens with FlexTilt for clear disarming photographs and alarm videos. It also includes a built-in glass-break detector via its two microphones, supported by four QuadSound front-facing 4-Watt built-in speakers. Its 7-inch touchscreen is as simple to use as a smartphone, supporting a resolution of 1280 x 800 pixels. It also sports a rechargeable lithium ion 3000 mAh battery rated for over 24 hours. It JOHNSON CONTROLS RELEASES IQ4 includes SmartMount for wall mounting, while users can also purchase a SmartMount table stand or SmartMount IQ Base Table Stand with built-in subwoofer. Like all other products on the IQ Platform, IQ4 integrates seamlessly with Alarm.com services for an unparalleled, end-to-end smart living security solutions. IQ4 features • Intuitive 7-inch touchscreen user interface. • Available with PowerG or 433 MHz Security RF. • Z-Wave Plus. • Built-in microphone, speaker, and 85 dB siren. • Pre-installed lithium-polymer battery. • SmartMount installation system with optional table stand. • Qualcomm 8-core SOM (System-on-Module). For more information, contact Julian Seiderer, Qolsys by Johnson Controls, +27 79 885 7033, [email protected], www.qolsys.com
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