Next-gen access control in hospitality

April 2019 Access Control & Identity Management, Entertainment and Hospitality (Industry)

With its high customer volume, the cash- and labour-intensive hospitality industry needs advanced security technology to ensure a safe environment. The typical environment is generally characterised by many access points, often manned by security personnel who oversee ‘stop-and-check’ stations – effective for security, but vulnerable because of having multiple points of entry.

That is why it has become necessary to integrate technology that offers an holistic view in order to effectively scan and monitor the entire environment say IT security and access control experts at dormakaba.

Paul Chari, principal consultant EDC Solutions at dormakaba, says accessibility is a must for hospitality facilities and venues, but this increases the risk factor. “For easy access, many entrance points are needed and employed. This means the sources and escape route for someone with ill intent becomes difficult to monitor.”

Fortunately, security has kept up with market requirements and demands, particularly within the access control he says. He refers to access control for large crowds as an example. Multi-sensor cameras and facial recognition biometric solutions enables security personnel to instantly and automatically verify personal identities.

“Visitors can be profiled and any red flags can be set to have security personnel react to double check an area/person. The automatic enrolment can eliminate need for barriers across entry points.”

Data gathered through these access control points and biometric-based systems can be quickly gathered, assimilated and correlated to provide an accurate database that can be referenced immediately to bolster security control and enforcement.

Video analytics, big data and robotics are beginning to filter through to security and access control strategies – specifically within the hospitality industry. Chari says: “The ability to flag repeat offenders relieves operators from having to remember or identify faces without support. New operators benefit from gathered intelligence and can immediately be more effective than previously possible. Analytics can also count volumes and be matched to max numbers allowed in an area. A reaction can be solicited before a problem arises.”

Unified communications and integrated systems offer real -time automation and seamless interaction between back-end functions and front-end/customer-facing applications. Centralised smart infrastructure dominates surveillance and security control rooms, and these connect via mobile and wireless networks to allow resources to be deployed quickly and effectively.

Chari explains that control rooms form the hub of any surveillance system. “These allow for controlled deployment of personnel to various points - security, medical or general personnel. Beyond security, hospitality matters can be informed by surveillance issues.”


Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Access authentication with a wave
May 2019, IDEMIA , Editor's Choice, Access Control & Identity Management, Integrated Solutions, Financial (Industry), Commercial (Industry)
Financial organisations are making the move to contactless fingerprint biometrics in order to meet the increasing burden of regulatory and compliance demands.

Read more...
Face to face with Suprema FaceLite
May 2019, Suprema , Editor's Choice, Access Control & Identity Management, News, Products
Suprema has announced the launch of FaceLite, the new generation compact face recognition terminal designed for enterprise access control as well as time and attendance applications.

Read more...
ASSA ABLOY showcases latest digital access solutions
May 2019, ASSA ABLOY South Africa , Editor's Choice, Access Control & Identity Management, News
ASSA ABLOY hosted a breakfast at the Country Club Johannesburg in Woodmead on 2 April, to showcase the company’s latest and greatest digital access solutions.

Read more...
Keyless access control launched in Africa
May 2019, FS-Systems , News, Access Control & Identity Management, Agriculture (Industry)
FS-Systems launches a cutting-edge keyless access control solution for the critical infrastructure environment across the African market.

Read more...
Know your customer/criminal
May 2019, ZKTeco , Financial (Industry), Access Control & Identity Management
Biometric facial recognition is becoming the most powerful way to prevent bank robberies and fraud.

Read more...
New Paxton audio monitor
May 2019, Paxton Access , Products, Access Control & Identity Management
Paxton has launched the Net2 Entry audio monitor, bringing a simple, cost-effective option to the Net2 Entry range.

Read more...
Paxton’s global training reaches more installers than ever
May 2019, Paxton Access , News, Access Control & Identity Management
Paxton has trained more than 2000 installers across the world already this year, meaning a record first quarter, and enabling more people than ever to use Paxton products.

Read more...
Streamline lunchtime queues
May 2019, Secutel Technologies , Products, Access Control & Identity Management
Secutel, in partnership with Matrix Cosec, offers a one-stop-solution for the management of cafeterias and transactions.

Read more...
IP video intercom system
May 2019, Hikvision South Africa , Products, Access Control & Identity Management
Hikvision has released its second-generation IP video intercom system designed for door entry communication including video and security access.

Read more...
Identity and access management in the cloud
May 2019 , Access Control & Identity Management
HID Global announced the availability of the new HID Authentication Service, which is part of its cloud identity platform, designed to deliver a suite of trusted identity solutions.

Read more...