A layman's view on courts

January 2010 News & Events, Retail (Industry)

This article briefly conceptualises the South African courts from a retailer’s point of view and explains how to deal with an offence that occurred in your store.

The law, courts and criminal procedure could seem daunting to any person without a legal background. Yet it is something that at some or other time affects most people. The article will also include a few hints on how to deal with a suspect at a store in order to improve the prosecution process. Additionally, the online article will conclude with practical hints on how to testify in a court of law.

Dealing with shoplifters

When faced with a shoplifter, the eyewitness of the offence (this may include anyone, for example the store manager or the security guard) may carry out what is known as a citizen’s arrest. According to the Criminal Procedure Act (Sec 42 of Act 51 of 1977) a private person may, without a warrant arrest any person:

* Who commits a serious (schedule 1) offence in his/her presence or

* Whom he reasonably suspects of having committed such an offence, or

* Whom he believes is busy fleeing from the premises or escaping after being legally detained.

Once the suspect is arrested, he/she may be searched. The search has to be conducted in accordance with the suspect’s fundamental rights as depicted in The Constitution (Act 108 of 1996), especially where dignity and privacy are concerned, eg:

* A female suspect may only be searched by another female and

* A male suspect may only be searched by another male.

The misconception that a male suspect may consensually be searched by a female can result in the company being held liable in a civil case of Crimen Iniuria, based on the invasion of privacy/dignity (as outlined in an interview with Advocate André de Vries).

Although the law prescribes that the arrested suspect has to be handed over to the police as soon as possible. This implies that the police can be called out to the store premises to collect the suspect. If the manager is confident that his/her safety is not in danger, he/she may transport the suspect to the nearest police station (Act 51 of 1977 article 42 read with article 50).

The role of the police

Once the police have taken custody of the suspect (which implies he is being kept in a holding cell), it is their responsibility to conduct an investigation in order to gather all the necessary evidence to prove a criminal case. Therefore any items that have been seized from the suspect are considered evidence and have to be handed over to the police. Photos should preferably be taken of perishable items, which would, instead of the rotten items, be presented to court as evidence. Such items will not necessarily have to be present in court but could, with the permission of the police, be destroyed. Other valuable items might, on the discretion of the police, be safeguarded by management as evidence and kept until needed in court.

The police will register a case and issue a case reference number (CAS number) to the complainant (store manager or his representative) which can be used for further reference. For shoplifting cases, if requested by the suspect, the police have the power to grant bail. The amount paid as bail is not a fine, but serves as a form of assurance that the suspect will, on his own accord, appear in court on the predetermined date (normally within 72 hours).

Overview of South African courts

South African courts are arranged in such a way that lower courts will deal with less serious crimes and the higher courts, where more severe penalties are required, deal with the more serious crimes. The diagram illustrates this hierarchy:

Retailers and general business will in the case of shoplifting mostly deal with Magistrate’s Courts where first offenders will be dealt with. Repeat offenders and more serious crimes could be referred to regional courts. The maximum sentence a Regional Court can impose is a prison sentence of 15 years and/or a fine of R200 000. The maximum sentence a District Magistrate’s Court can impose is three years and/or a R100 000 fine. It is important to note that the court system is divided in geographical areas and can only try a case that occurred in their prescribed areas of jurisdiction.

Court procedure

In most cases the accused will not have legal representation at the first appearance and the police investigation will be incomplete. In such instances the case will (most probably) be postponed to give the accused an opportunity to find legal representation and the investigation completed. It is here where shoplifting courts can make a big difference; they have legal representation available immediately, therefore if enough evidence is available during the initial investigation, the case can continue.

Usually in shoplifting cases the evidence is so compelling that the accused pleads guilty and the case is finalised. However, if there is no-one from the store (either the manager or security guard) to testify that the evidence was handled correctly and nothing (evidence) was tampered with, etc, the accused may be released, even though he/she has pleaded guilty. There needs to be supportive evidence in the form of verbal testimony from a witness before an accused can be convicted. Evidence in the form of exhibits, declarations (affidavits) etc, without the confirmation of verbal testimony is not enough to convict a criminal.

In some previous cases security guards were not given permission by their employer to testify in court due to work constraints. The law states that anyone who has received a summons to testify in court has to be present on the date that is specified. If not it could result in a charge of contempt of court against such a witness. The workers should be granted a paid day’s leave to comply with the summons.

Sentences that could be imposed

Generally, for first time shoplifting offenders, the norm is a R1000 to R1500 fine suspended for three years. If a more serious offence was committed, such as burglary, the convicted criminal may receive a prison sentence of 4–15 years. Should the offender commit a similar offence within this suspension timeframe, the remainder of his/her sentence is enacted which means that the accused could be sentenced to prison for an apparent minor offence. Often shoplifters form part of syndicates. When a syndicate member receive a fine as punishment the other syndicate members pay the fine on their behalf. Such an offender is subsequently released, just to commit further crimes to repay his/her debt to the syndicate. When such a person is re-arrested for a similar offence it often happens that due to lack of follow up procedures, the court is unaware that the accused is in fact a second offender. It is therefore recommended that shoplifting courts be instituted where dedicated prosecutors learn to know their 'clients'.

Practical hints when testifying

The defence has many ways of trying to confuse the state’s witness. The online table shows some of these methods used by defence attorneys in all types of hearings that could be useful to be aware of when testifying.

(Adapted from Jobber, 2001:334)
(Adapted from Jobber, 2001:334)

Conclusion

The criminal justice process may seem daunting to anyone who is not used to it. In many instances it is seen as a waste of good time to attend court proceedings and one is tempted to withdraw. Participating in the justice process should be seen as our social responsibility. Large amounts of money are spent on security systems. It is thus important to remember that when these systems assist in apprehending the criminals it is even more important that everything possible is done to convict them. It is thus essential that the retail industry do everything possible to make witnesses available to testify in court when requested. If this is not done, the money spent on security systems was all in vain.

References

1. Courts and court cases, 1998

Available [O]: http://www.paralegaladvice.org.za/docs/03_full.html Accessed on 28/03/2008.

2. C. Joubert, 2001. Applied Law for police officers. 2nd edition. Florida: Juta Law.

3. Interview with Advocate Andrô de Vries, previously Attorney General of the Transvaal division. 14 March 2008.

4. Act 51 of 1977 article 42 read with article 50

5. John Morley, Justice, 2008.

Available [O]:

http://www.quotelady.com/subjects/justice.html Accessed on 31/03/2008.

For more information contact CGC SA, +27 (0)11 789 5777, sb@cgcsa.co.za, www.cgcsa.co.za





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Woolworths attack raises bomb preparedness questions
News & Events
Two explosions have been reported at Woolworths stores in South Africa over the past week. SMART Security Solutions asked Jimmy Roodt, an experienced and accredited explosive ordnance disposal specialist from Gauntlet Security Solutions, for his insight into the events.

Read more...
Growing adoption of AI at work
News & Events AI & Data Analytics
AI adoption accelerates worldwide, with South Africa making gains amid uneven diffusion. Locally, South Africa ranks 46th of 147 economies measured, and its AI usage increased to 23,1% in Q1 2026.

Read more...
Enterprise AI hits the wall
News & Events AI & Data Analytics
Demands for AI privacy and sovereignty expose the limits of architectures built for centralised and borderless data flows. Organisations that redesign early are gaining a measurable edge in AI readiness and scale.

Read more...
71% of organisations suffered an identity breach
News & Events Information Security
The State of Identity Security 2026 report from Sophos finds human error and poor non-human identity management are the root causes of most attacks, as agentic AI accelerates the risk.

Read more...
From the Editor's desk: Security goes mainstream
Technews Publishing News & Events
      Welcome to SMART Security’s SMART Mining & Industrial Security Handbook 2026. While the world is focused on cybersecurity and AI, physical security has become a board-level concern across South Africa’s ...

Read more...
Global security in 2026
Editor's Choice News & Events Security Services & Risk Management Industrial (Industry) Mining (Industry)
The World Security Report 2026 states: “In a world of increasing volatility, physical security has evolved. It is no longer just a defensive measure; it is a critical driver of corporate value.”

Read more...
Industry perspective on industrial cybersecurity
Technews Publishing News & Events Infrastructure Industrial (Industry)
The Industrial Security Harmonization Group has released a joint industry perspective highlighting a critical truth in industrial cybersecurity: secure communication is not determined by protocols alone, but by how they are deployed and managed in real-world environments.

Read more...
Aerial firefighter training revolution
Fire & Safety News & Events
Sophisticated new flight simulation software capable of accurately modelling the performance of firefighting helicopters could help train pilots to tackle wildfires more effectively and safely in the future.

Read more...
PoPIA turns its attention to gated access
News & Events Security Services & Risk Management
The Information Regulator has gazetted its proposed Code of Conduct for the processing of personal information at gated access points. At 65 pages long, the code signals a significant shift in how personal information is collected and managed at entry points.

Read more...
Surge in AI-enabled cybercrime and a 389% increase in ransomware
News & Events Information Security
Cybercrime no longer functions as a series of isolated campaigns; it operates as a system, with malicious hackers operating across an end-to-end life cycle and compressing the attack life cycle with shadow agents.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.